Abstract
Violence in the workplace has become a major concern to labor, business, and government. In the past ten years, between 600 and 1000 work related deaths have been attributed to homicide. The repercussions of non-fatal aggression and violence in the workplace are not yet clear. What is clear is that all organizations are at some degree of risk and that regulatory and legal requirements dictate that preventive action be taken to protect employees, other stakeholders and the public from workplace violence. This thesis posits that by using a systems management approach along with the techniques of quality management, instances of workplace violence, within an organization, can be prevented, reduced or mitigated.
Library of Congress Subject Headings
Violence in the workplace--Prevention; Employee crimes
Publication Date
2003
Document Type
Thesis
Department, Program, or Center
Civil Engineering Technology Environmental Management and Safety (CAST)
Advisor
Schneider, Jennifer
Recommended Citation
Ahn, Megan, "Workplace violence prevention and systems management" (2003). Thesis. Rochester Institute of Technology. Accessed from
https://repository.rit.edu/theses/702
Campus
RIT – Main Campus
Comments
Note: imported from RIT’s Digital Media Library running on DSpace to RIT Scholar Works. Physical copy available through RIT's The Wallace Library at: HF5549.5.E43 .A36 2002