Abstract

This research project analyzes the link between the successful implementation of managerial practices of family owned businesses in Kosovo and the performance of these companies in terms of the increase in their sales and growth. The four main groups of managerial practices, namely operations, monitoring, targets and incentives, are analyzed. These four main groups of managerial practices are subdivided into sub-practices which enables to examine the different aspects of the business in more detail. This research project provides information regarding family owned businesses and what makes them different from other forms of business ownerships. The important factors for business growth are elaborated on, of which managerial practices play a key role. The four groups of managerial practices are discussed and why they are important for the growth of any business. Due to the lack of existing research regarding family owned businesses in Kosovo, the focus will be on the correlation of the success of large family owned businesses in Kosovo and the successful implementation of managerial practices. The analysis is based on primary data, namely through semi-structured in depth interviews with owners/managers of six medium and large sized family owned businesses in Kosovo, each employing 50 to 420 employees. The results indicate that the interviewed family owned businesses score high on each sub-practice of the four main groups of managerial practices. At the same time, these businesses marked a rise in sales during the period of 2015 to 2019, indicating growth and success, as well as a correlation with the successful implementation of managerial practices.

Publication Date

7-2020

Document Type

Senior Project

Student Type

Undergraduate

Advisor

Venera Demukaj

Advisor/Committee Member

Fadil Sahiti

Campus

RIT Kosovo

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