The goal of this study was to identify the factors that affect the levels of classroom participation among sophomore business students at RIT Croatia in Zagreb. While previous studies conducted were mainly quantitative in nature, this study involved in-depth interviews with ten students, gaining further insight on what impacts their participation levels. It was discovered that logistics, student traits, classroom climate, and the professor impact the level of participation within the classroom. Participation levels were identified to be higher in classroom environments that were smaller in size, provided students with support, respect, constructive feedback, and involved theory being related to real-life situations. Implications for educational institutions are discussed.

Publication Date


Document Type

Master's Project

Student Type


Degree Name

Service Leadership and Innovation (MS)

Department, Program, or Center

Department of Service Systems (CAST)


Jennifer Matic


RIT Croatia