Understanding the cognitive aspects of human error will increase the usability of user interfaces. It is important to study the cognitive aspects of human error because many disasters have been attributed to operator errors. Creating usable interfaces that reduce the likelihood of error will save industries a great deal of money and may even save human lives. A greater understanding of human errors can be obtained by examining the psychological basis of errors, the methods used to study errors, some of the problems associated with studying errors and different types of errors. Next, the current research findings can then be applied to user interfaces to reduce the probability of user errors. Then, a web survey system, phpESP, will be analyzed based on the guidelines for reducing human error in user interfaces. The analysis of the survey system can server as a guide to help designers reduce potential user errors.

Library of Congress Subject Headings

User interfaces (Computer systems); Human-computer interaction; Errors; Cognition

Publication Date


Document Type



Tona Henderson

Advisor/Committee Member

Elizabeth L. Lawley

Advisor/Committee Member

Elouise Oyzon


Physical copy available from RIT's Wallace Library at QA76.9.U83 F85 2005


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