Frank Adae


The purpose of this study is to measure the effective ness of a change in workflow in an order entry department of a forms manufacturing plant. The difference is measured between the original and the revised workflow systems to draw conclusions on a quantitative basis. The original workflow procedure was set up for the job ticket, composed of the paper work and the artwork, to travel together through the first six of nine operations in the order entry department. Then the artwork split from the paper work and was forwarded to the art department, where the mechanical artwork was created, while the paper work continued through operations in the order entry department. The revised system split the artwork from the paper work and forwarded it to the art department after going through three operations, but the paper work continued through all of the order entry department operations. The study revealed that the art department can create the mechanical artwork with adequate instructions, while the paper work of the order continued in the order entry department without disrupting the proudction control system. The revision therefore, created coordination of re-assignment of some responsibilities in order to furnish the art department with its needs. Cutting down on the operations that the artwork had to go through in the order entry department meant that jobs were forwarded to the art department at a faster pace, and through the subsequent departments in the factory without disrupting any of the operations.

Library of Congress Subject Headings

Manifold business forms industry--Production control; Production control--Analysis

Publication Date


Document Type


Department, Program, or Center

School of Media Sciences (CIAS)


Campbell, Walter


Note: imported from RIT’s Digital Media Library running on DSpace to RIT Scholar Works. Physical copy available through RIT's The Wallace Library at: HD9800.7.A32 1986


RIT – Main Campus