This thesis focuses on how Kosovo citizens currently engage themselves in the political process. An engaged civil society is needed to assist Kosovo in its transition toward a final status decision as well as continuing development. As this is a very broad question to address, the focus is on two areas: how do citizens engage themselves through interest groups and how do these interest groups use technology to promote political engagement? Structured interviews with local citizens involved in Kosovo interest groups are the main source of information used in the analysis. Quantitative and qualitative analysis is used to explain Kosovo citizen motivation to participate, barriers to engagement, minority issues in the political processes, uses of technology, and recommendations for the future development of Kosovo civil society.

Library of Congress Subject Headings

Kosovo (Republic)--Politics and government.; Pressure groups.; Information technology--Political aspects.; Technology--Political aspects.; Information society--Political aspects.

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Department of Science Technology and Society/Public Policy (CLA)


Matthews, Elizabeth

Advisor/Committee Member

Howard, Ann

Advisor/Committee Member

Myers, James


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