Karen Shuptar


Statistics point to the fact that there is a nursing shortage. The number of people entering the field of nursing is declining and the number of nurses leaving the field is increasing. According to past studies, one of the reasons nurses are leaving the field is due to job dissatisfaction. This paper focuses on emergency room nurses at Strong Memorial Hospital, in Rochester, New York. The causes of their job dissatisfaction are studied as well as the effect their dissatisfaction has on their nursing careers. The results of this study indicate that emergency department nurses at Strong do not want to leave the nursing field. Most would like to continue their careers in emergency nursing, some would work as nurses in other departments, and a few would use their nursing skills in other areas of the medical field. While job dissatisfaction would not cause them to leave the nursing field, most of them are dissatisfied enough to leave Strong Memorial Hospital's Emergency Department. The nurses have many job dissatisfaction issues that need to be addressed. Some issues are common among nurses in general, while some are specific to their emergency department.

Library of Congress Subject Headings

Strong Memorial Hospital--Employees--Job satisfaction; Emergency nursing--New York (State)--Rochester; Nurses--Job satisfaction--New York (State)--Rochester

Publication Date


Document Type


Department, Program, or Center

Hospitality and Tourism Management (CAST)


Domoy, Francis


Note: imported from RIT’s Digital Media Library running on DSpace to RIT Scholar Works. Physical copy available through RIT's The Wallace Library at: RT120.E4 S58 2000


RIT – Main Campus