Resident physicians must endure substantial amounts of stress to acquire the necessary skills and knowledge to become competent, certified physicians. Multiple factors that contribute to high levels of stress in different areas of the healthcare domain have been identified, but stress continues to be a major problem despite this knowledge and efforts to reduce it. This thesis describes a holistic approach to the problem of resident stress by employing methods of Cognitive Work Analysis to systematically review and organize relevant research literature, observations, interview responses, and survey information according to the area of the work domain where each stressor is likely to occur. Implications for associating literature to a work domain representation include a clearer understanding of how stress is defined in each article associated with the representation, a heightened sense of anticipation for how changes in one section of the residents' work domain might affect other areas of the domain, and use as a visual aid to help in the development of new mitigation methods for stress that consider the constraints provided in the resident's work domain.

Library of Congress Subject Headings

Residents (Medicine)--Job stress--Research; Job analysis

Publication Date


Document Type


Department, Program, or Center

Psychology (CLA)


Lintern, Gavan

Advisor/Committee Member

Fedullo, Anthony


Note: imported from RIT’s Digital Media Library running on DSpace to RIT Scholar Works. Physical copy available through RIT's The Wallace Library at: RA972 .N97 2013


RIT – Main Campus

Plan Codes