The main focus of this research project is to identify the extent to which companies in the IT sector in Kosovo are being affected by the skill gaps and the ways through which they are trying to bridge these skill gaps. While the IT industry in Kosovo shows great growth potential, the skill gap appears to be a prevailing problem that hinders this sector’s development. The study analyzes the implications of the skill gap for the growth of private companies and the sector in general; as well as the ways used by the sector to narrow the skill gap. To analyze both the demand and supply side of the gap, primary quantitative and qualitative data collected during the end of the year 2021 and the beginning of the year 2022 are collected from the IT companies, employees, education institutions, and training sectors. Analyzing data through different aspects allows for the study to reach conclusions and give recommendations that should serve all members of the IT industry, starting from enterprises as the main focus of this study, to education organizations, and finally, individuals working on or seeking to join this sector. From a broader perspective, this study contributes to the existing literature on the skill gap in different sectors in Kosovo and specifically in the IT sector.

Publication Date


Document Type

Senior Project

Student Type



Venera Demukaj


RIT Kosovo