M. Pamela Neely


The value of management decisions, the security of our nation, and the very foundations of our business integrity are all dependent on the quality of data and information. However, the quality of the data and information is dependent on how that data or information will be used. This paper proposes a theory of data quality based on the five principles defined by J. M. Juran for product and service quality and extends Wang et al's 1995 framework for data quality research. It then examines the data and information quality literature from journals within the context of this framework.

Date of creation, presentation, or exhibit



Proceedings of the Tenth International Conference on Information Quality (ICIQ-05) Note: imported from RIT’s Digital Media Library running on DSpace to RIT Scholar Works in February 2014.

Document Type

Conference Paper

Department, Program, or Center

Accounting (SCB)


RIT – Main Campus