Based on empirical survey data. this study uses concepts from socio-technical theory to explore the effects of information and computer technology (ICT) created stress. that is, "technostress" on productivity. The paper first explains the different ways in which ICT can create stress in users, and identifies factors that create technostress. Then, it establishes relationship among technostress creators and individual productivity, Structural equation modeling is used to analyze the data and test hypothesis. The results support the hypothesized relationship and have valuable implications for management in dealing with technology related stress issues among employees

Date of creation, presentation, or exhibit



Presented at the 2005 Decision Sciences Institute Annual Meeting Proceedings, San Francisco, California, November 19-22, 2005.

Copyright 2005 The Authors

Note: imported from RIT’s Digital Media Library running on DSpace to RIT Scholar Works in February 2014.

Document Type

Conference Paper

Department, Program, or Center

Accounting (SCB)


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