This paper examines the strategic decision making process of managing IT infrastructures. In particular, this paper proposes a methodology that can be employed in making a company's decision to implement a Service Oriented Architecture (SOA). SOA forces us, for the first time, to analyze and truly examine our IT operations through business--not technical--perspectives (DATZ, 2004). Accordingly, the decision to embrace or not to embrace SOA and in what capacity, combines quantitative and qualitative factors from both business and technical perspectives. Therefore, it is not possible to provide a purely objective measure by which the decision to embrace SOA can be resolved. This paper proposes a methodology through which this decision can be analyzed and evaluated and describes the insight provided.

Date of creation, presentation, or exhibit



Note: imported from RIT’s Digital Media Library running on DSpace to RIT Scholar Works in February 2014.

Document Type

Conference Paper

Department, Program, or Center

Accounting (SCB)


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