This study outlines tourism crises facing international tourism to Jordan. The study also examines major efforts taken by the public and private sectors to recover from the loss of international tourism arrivals to the country caused mainly by the ongoing political crisis in the Middle East. A number of internal and external tourism challenges are identified based on the opinions of key stakeholders in the Jordanian tourism industry. Different approaches to crisis management, drawn from an overview of recovery marketing literature and studies, are also presented. The study concludes that the continuous cooperation and coordination of tourism stakeholders before, during, and after a crisis situation is essential for recovery. Structural, cultural, and policy changes are among the first steps needed to recover from tourism crises.

Library of Congress Subject Headings

Tourism--Jordan; Jordan--Politics and government--1999-

Publication Date


Document Type


Student Type


Degree Name

Hospitality-Tourism Management (MS)

Department, Program, or Center

School of Food, Hotel and Tourism Management (CAST)


James Jacobs, Jr.

Advisor/Committee Member

Richard M. Lagiewski


"I, Rasha Hani Saoudi, prefer to be contacted each time a request for reproduction is made."

Physical copy available from RIT's Wallace Library at G155.J6 S36 2006


RIT – Main Campus