The ultimate aim of this dissertation is neither to increase the state of the art in networking technology nor to predict the future structure of telecommunications networks. It is an attempt to raise the awareness of both the author and the reader as to the evolutionary forces driving vast changes in the telecommunications field. The impact of these changes will significantly alter the way we live and conduct business in the Information Age. For those involved with the communications field, the ability to make sound business decisions will require an in-depth knowledge of the technology and services that compose ISDN. Therefore this paper will explore the motivating forces, the potential services, and the technical components in the emerging Integrated Services Digital Network (ISDN). My interest in data communications was kindled at RIT and has continued in my work, both as a systems programmer in the telecommunications division at the Travelers Insurance Company and as a printing systems analyst for Xerox Corporation. This thesis has helped me answer both personal and professional questions about the future of telecommunications and to share this information with others.

Library of Congress Subject Headings

Integrated services digital networks; Data transmission systems; Digital communications; Banks and banking--Communication systems

Publication Date


Document Type


Department, Program, or Center

Computer Science (GCCIS)


Reek, Margaret

Advisor/Committee Member

Kitchen, Andrew

Advisor/Committee Member

Anderson, Peter


Note: imported from RIT’s Digital Media Library running on DSpace to RIT Scholar Works. Physical copy available through RIT's The Wallace Library at: TK5103.7.J645 1987


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